Tickets

Our Box Office is staffed with friendly Box Office Associates who are available to assist you in person as well as over the phone. Give us a call or come down to see us today!

Orders may be placed in the following ways:

Online

Tickets purchased online are subject to a web order fee of $3.00 per ticket.

Purchase Tickets Online

In Person

Tickets may be purchased at the box office (map) Monday through Friday, 10am to 5pm and Saturday, 12pm to 5pm. In addition, the box office is open two hours prior to any performance. The Lobero Box Office is located at 33 East Canon Perdido St.

Phone

To order Lobero Theatre tickets by phone, please call the box office Monday through Friday, 10am to 5pm and Saturday, 12pm to 5pm at (805) 963-0761 or 1-888-4LOBERO (1-888-456-2376). There will be $3.00 per ticket convenience charge applied in addition to ticket prices and facility fee.

Box Office Information

Facility Fee

The facility fee (usually $4.00 per ticket) applied to all tickets for shows at the Lobero ensures the maintenance and improvement of the Lobero Theatre as a registered California Historic Landmark. The Lobero Theatre Foundation is a nonprofit foundation whose mission is to maintain and operate the historic Lobero Theatre as a performing arts center and cultural asset to the community of Santa Barbara, and to present the highest quality productions in music, dance, and theatre.

Convenience Charges

The Lobero Theatre Foundation is committed to providing you with the most efficient, friendly service possible. In order to accomplish this, a nominal convenience fee will be added to your order to facilitate the handling and delivery of your tickets. Below please find a detailed list of our fees.

  • Web Order Fee: $3.00 per ticket ordered online in real-time with our ticketing website.
  • Phone Order Fee: $3.00 per ticket ordered over the phone with our telephone operators.
  • Delivery Fee: $1.00 per order mailed via USPS.
  • Subscription Fee: $6.00 per order for any LOBERO LIVE series subscription purchased, independent of any other charges, above.

Terms & Conditions

In all cases, the best available seats will be issued on a first-come, first-served basis.

All ticket sales are final; we will not issue any returns, refunds or exchanges.

  • In the event of a rescheduled show:
    • If an event is postponed, the tickets will be honored for the new date of the show.
    • If you cannot make the rescheduled date we will accept the tickets back from you and issue a full refund, less convenience charges and delivery fees.  Please note: We cannot issue a refund if the tickets are returned more than three months from the originally scheduled performance.
  • In the event of a cancelled show which has no rescheduled date:
    • A full refund will be issued to the purchaser, less convenience charges and delivery fees.
  • If you feel an exception should be made, please contact the Lobero Box Office at (805) 963-0761.

Will-Call

  • Will-call tickets may be picked up at any time during business hours (Mon-Fri 10am-5pm, Saturday 12pm-5pm).
  • Lobero Performances: In cases where the box office is not regularly open for business, the box office will open for will-call pickup two hours prior to the performance.
  • Marjorie Luke and other off-site performances: The box office will open for will-call pickup at the off-site venue one hour before the performance.
  • Please be prepared to show picture I.D. upon request.

Delivery

  • Tickets will be mailed via United States Postal Service, generally two to three days after the ticket order is placed through the box office.
  • Tickets will not be mailed for performances less than one week away.
  • Tickets for subscription orders may be delayed longer conditional to completion of series subscription orders by the Lobero Box Office.

Tickets

  • Please check your tickets for accuracy upon receipt. If there is any discrepancy or mistake with your ticket order, please call the box office immediately so that we may correct it.
  • Please keep your tickets in a safe place.

Online Disclaimer

  • None of the Covered Parties are responsible for any errors or delays in responding to an order caused by an incorrect e-mail address or other contact information provided by you or other technical problems beyond their control.
  • Submitting an order online or via fax indicates your agreement to these terms and conditions.

Seating Information

FAQ

Bar & Concessions

Bar and Concession services open one hour prior to curtain and during intermission. Drinks and food items purchased on-site are allowed into the theater for many of our performances; please check with the box office or posted signs if you are not sure.

Photography & Video

Silence your phone and any other noise-making devices, and avoid using bright screens during performances.

We want you to remember this moment, so we welcome you to take pictures and videos in our lobby spaces and share online. (Remember to tag us @loberotheatre!) Recording and photography of a performance in the theatre is prohibited.

Late Seating

Latecomers or patrons who leave their seat during the performance will be admitted back into the auditorium at the discretion of the House Manager. Please take care to return to your seats between songs or during intermission as to not disturb other patrons.

Discounts

Events at the Lobero are presented by a wide variety of producers, and offer different discounting opportunities. Please consult the event listing, or contact the box office with any questions about what is currently offered.

Parking

We recommend allowing enough time to park, secure your belongings and walk to the theater before the beginning of your ticketed event. Doors open 30 minutes before curtain.

  • The City of Santa Barbara offers a real-time parking map showing current availability.
  • Parking is available in City Lot #9, which is a right turn off Anacapa, between Carrillo and Canon Perdido streets.
  • Valet parking is available across Canon Perdido from the Lobero, entry is on Anacapa between Canon Perdido and De la Guerra streets.
  • Additional parking lots are also located along Anacapa Street: City Lot 8 (between Figueroa and Carrillo) and City Lot 10 (between Ortega and Cota).

The Lobero does not have its own designated parking lot, and is not responsible for late arrivals, or other inconveniences incurred while at the theater.

Dress Code

The Lobero does not have a specific dress code. We invite you to come as you are, but please remember, shirt and shoes are required.

Doors

Doors open 30 minutes before curtain. If you need to access the restroom or other facilities before the house is open, public restrooms are available near the Marshall’s located near City Parking Lot #9.

Water Bottles & Reusable Cups

We are #BYOBottle Friendly!

You’re welcome to bring your own Lobero reusable pint cup or water bottle  to fill at our water stations and use while you are at the theater. We’ll also fill Santa Barbara Bowl pint cups, because we are committed to reducing our concert footprint.

Accessibility

To Purchase Tickets By Phone

Call (805) 963-0761 v/TDD CRS (California Relay Service) is also available by calling (800) 765-2929.

To Purchase Tickets In Person

The box office is located to the right of the main entrance on Canon Perdido St.

Parking

Accessible parking spaces and an elevator are available on both levels of the adjacent City parking structure, accessed from Anacapa Street (Elevator hrs: M-Sat: 7:30am – 9pm; Sun: 9am – 6pm). Follow the walkway along Marshall’s to the Canon Perdido sidewalk. Due to the limited lot elevator hours, street parking may be advised. Spaces are located diagonally across from the theatre, on Canon Perdido Street next to the U.S. Post Office, one block away on De la Guerra Plaza in front of City Hall, and in front of the Santa Barbara News Press. Yellow and green curb spaces are on Canon Perdido in front of the Lobero, in front of El Paseo on Anacapa Street, and next to the US Post Office on Canon Perdido. A private valet lot with limited accessibility, is across Canon Perdido adjacent to El Paseo.

Accessible Theatre Entrance

There is an accessible ramp on the left side of the Esplanade when looking at the front of the Lobero Theatre from Canon Perdido St.

Wheelchair Seating

There are eight wheelchair accessible seats with adjacent companion seating, including four spaces in the center rear and two spaces on both outer aisles . Additional wheelchair seating may be available in the front section for certain shows.

Restrooms

The Women’s and Men’s Restrooms, located in the lobby, are fully accessible. A unisex fully accessible restroom is also located backstage near the dressing rooms, another is near the Rehearsal Hall.

Drinking Fountain

Accessible fountains are in the lobby and in the backstage Green Room.

Telephone

Please see an usher or the house manager for use of a telephone.

Hearing Loop

The Lobero Theatre is now equipped with state-of-the-art hearing loop technology. The technology lets hearing aid users receive sound signals directly through their t-coil enabled hearing aids. As most hearing aids include a t-coil as standard, users do not need any additional equipment to access sound in a looped venue.

Assistive Listening Devices

A new Phonic Ear System makes these available at all times for patrons who request them. When possible, patrons should make their device reservation at the Box Office when purchasing advance tickets; this allows for adequate supply to be available. Devices may be picked up from the Box Office up to two hours prior to performance time.

Signed, Open-Captioned & Audio-Described Performances

It is the prerogative of organizations presenting at the Lobero Theatre to have their performances interpreted in sign language, audio-described, or open-captioned. Please contact the presenting organization directly for such services. The Box Office will provide contact information.

Backstage Access

Please contact the House Manager; he will assign an attendant who will open the accessible backstage door located up the brick walkway.

Green Room, Stage and Orchestra Pit Access

Once backstage, (see above for access information), turn left at the first door to access the stage or continue straight ahead to the Green Room. The orchestra pit is equipped with a lift that is accessed from the auditorium floor level.

Rehearsal Hall Access

From outside the theatre: Proceed up the Anacapa Street sidewalk around the theatre to an automatic access door and push the plate with the wheelchair graphic. Proceed directly ahead to the Rehearsal Hall.

From the auditorium

Use the side door leading to Anacapa Street and proceed as noted above.

From backstage

From the stage, exit through the door on the left of the back wall, turn right through the Scene Dock and enter the Rehearsal Hall through the connecting door.

Patio Access

Proceed up Anacapa Street around the theatre to the patio gate at the far right of the Rehearsal Hall entrance

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